Question 1

What does the price buy?

Accepted Answer

One agent, built to the card and handed over working. US$3,999 for Light or US$8,499 for Pro, paid once. It is not a monthly plan. The only ongoing cost is running the agent: hosting and model usage, set at setup from your volume.

Question 2

What is the difference between Light and Pro?

Accepted Answer

Light is the fixed scope: one job, up to three connectors from the card, your voice and rules, an approval workflow, thirty days of tuning, delivered in four weeks, US$3,999. Pro is the deeper build: up to six connectors including systems not on the card, one custom integration into your own software, ninety days of tuning with a weekly review, playbooks for two variations of the job, priority changes for the first year, delivered in eight weeks, US$8,499. You can upgrade or downgrade between Light and Pro after your onboarding call.

Question 3

How does the US$100 booking work?

Accepted Answer

You pay US$100 through Stripe on the booking page to reserve the build. That opens the onboarding calendar, you pick your call, and we hold your build from that day. The US$100 comes off the price of the agent.

Question 4

When is the balance due?

Accepted Answer

Before the build starts. After the US$100 booking the balance is US$3,899 for Light or US$8,399 for Pro, invoiced once you have picked your onboarding call.

Question 5

When does the build start?

Accepted Answer

On the day you choose. Booking opens the calendar, you pick your start date and we hold it. Light is delivered four weeks from that date, Pro eight. The setup call, your channels and your voice are all done inside that window.

Question 6

Is the price per agent or per business?

Accepted Answer

Per agent. Every agent is the same price on the same build, so a second agent is another US$3,999 on Light or US$8,499 on Pro. Agents share what they learn about your business, so the second is faster to set up than the first.

Question 7

What is quoted separately?

Accepted Answer

On Light: connectors beyond three or systems not on the card, custom integrations into your own software, multi-tenant if you want to resell the agent, and changes to the job after the thirty days. On Pro: multi-tenant, and a second custom integration and beyond. Running costs are separate on both.

Question 8

What are the running costs?

Accepted Answer

Hosting and model usage, set at setup from your volume so you know the number before the build starts. There is no subscription and no per-seat fee.

Question 9

What does the twelve-month warranty cover?

Accepted Answer

The agent doing the job it was built for. If a connected system changes or something we built breaks, we fix it at no cost for twelve months from handover. Changes to the job, new connectors and running costs sit outside the warranty.

Question 10

What happens after the thirty or ninety days of tuning?

Accepted Answer

The agent keeps running under warranty. On Light, changes to the job are quoted after the thirty days. On Pro, priority changes are included for the first year.

Question 11

Is there a free trial or a refund?

Accepted Answer

No free trial: KiTT is in early access and every agent is built by hand for one business. The US$100 booking is refunded in full if we cannot build what you booked. If you change your mind before the build starts, email kevin@programbuilt.com.

Question 12

Does anything send without my approval?

Accepted Answer

Not until you allow it. Every agent starts in approval mode: it drafts, proposes and books, and you tap to approve. You choose which kinds of task it runs on its own, and you can pull that back at any time.

Pick your agent.

Customer service agent

Sales agent

Bookkeeping agent

Bookings agent

Operations agent

Executive assistant agent

Event attendee agent

Hiring agent

Security agent

Quotes agent

Reconciliation agent

Event commerce agent

Three steps. A fixed price and a fixed date.

Pick the agent and the build

Book for $100, then pick your call

Delivered in four or eight weeks

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