Last updated: 15 June 2026 Effective: 15 June 2026

These terms are a binding agreement between you and Wiktis Pty Ltd (ABN 72 692 004 970), trading as KiTT ("KiTT", "we", "us", or "our"). They govern your access to and use of the KiTT platform, the KiTT website, and everything we make available through them (together, the "Service").

By creating an account, installing or connecting KiTT to your tools, or otherwise using the Service, you agree to these terms. If you are agreeing on behalf of a company or other organisation, you confirm you have authority to bind that organisation, and "you" means that organisation.

If you do not agree to these terms, do not use the Service.

1. What KiTT is

KiTT is an AI chief of staff for founders, executives, managers, and operators. With your authorisation, KiTT connects to the channels and tools you use, reads and drafts messages on your behalf, helps you run your team and your day, and can carry out tasks you approve.

KiTT uses artificial intelligence, including models provided by third parties, to read context, draft content, prepare summaries, make suggestions, and perform tasks you have authorised. The Service is provided on a subscription basis and continues to change as we add capability. We may add, change, or remove features over time.

KiTT is a tool that assists you. It does not replace your own judgement, and you remain responsible for the decisions you make and the actions you approve.

2. Eligibility and accounts

To use the Service you must be at least 18 years old and able to form a binding contract. The Service is intended for business use, not for personal or household use.

You agree to provide accurate account information and to keep it current. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Tell us promptly if you believe your account or any connected account has been accessed without your authorisation.

If you invite or allow others to use the Service through your account or workspace, you are responsible for their use and for ensuring they comply with these terms. You are responsible for managing who has access and what they are permitted to do.

3. Connecting your accounts and tools

KiTT works by connecting to third-party services you authorise, which may include Slack, Gmail, Google Calendar, Microsoft Outlook, Notion, and Google Drive. Each connection is made through that provider's authorisation process, and the access you grant is described to you at the time you connect.

When you connect a service, you confirm that:

you are authorised to connect that account and to grant the access requested, including any authority needed from your organisation or the account owner;
your use of that connection complies with the relevant provider's terms; and
you are responsible for the access you grant, the scopes you approve, and the data and actions that access makes available to KiTT.

You can disconnect a service at any time from your settings or from the provider. Disconnecting stops KiTT collecting new data from that source. How we handle data already collected is described in our Privacy Policy.

Your use of any connected third-party service remains governed by that provider's own terms and privacy policy. We are not responsible for third-party services, their availability, or changes they make that affect how KiTT works.

When you connect Slack, Google, Microsoft, Notion or Google Drive, you agree your use complies with that provider's terms, and you authorise us to handle data from that connection in the manner those terms require, including limits on how message and file content may be stored, copied and used. We will not use data obtained from a connected service to train large language models or generalised AI models, will not export it in bulk or create persistent long-term copies except as that provider permits, and will not use one organisation's data to benefit another.

4. How KiTT acts on your behalf

This section is important. Please read it carefully.

KiTT operates with different levels of autonomy depending on the task and your settings:

Drafting and read-only work. KiTT may read context, prepare summaries, draft messages and documents, and make suggestions without asking you each time.
Actions that change something. Actions that send communications, modify files, or change something in a connected tool are presented to you for approval before KiTT carries them out, unless you have configured them to run automatically.
Pre-authorised actions. If you turn on automatic approval, recurring workflows, or similar settings, you are authorising KiTT to carry out the actions those settings cover without asking you each time.

You are responsible for reviewing anything KiTT drafts before it is sent or relied upon, and for the consequences of any action you approve or pre-authorise. When you approve an action, or when an action runs under settings you have enabled, you are treated as having authorised it. You are responsible for keeping your approvals, connections, permissions, and settings up to date, and for changing or removing them when your people, roles, or needs change.

KiTT will try to carry out actions accurately, but AI is not perfect and outcomes are not guaranteed. You should not rely on KiTT for anything where an error could cause serious harm.

4A. Automated sending and auto-resolve consent

Automated messages sent on your behalf. KiTT can send communications on your behalf, including replies you approve and, where you enable the per-workspace "auto-resolve" setting, clarifying questions sent automatically to gather a missing detail before bringing an item to you. Auto-resolve is off by default. By enabling it, you authorise KiTT to send those messages from your connected account(s) as if sent by you, and you remain responsible for them. You can disable auto-resolve at any time in your workspace settings.

5. Acceptable use

You agree not to use the Service:

for anything unlawful, fraudulent, harmful, or deceptive;
to infringe or misuse anyone's intellectual property, privacy, or other rights;
to create or send content that is unlawful, defamatory, harassing, or that promotes hate, violence, or illegal activity;
to create or distribute malware, phishing content, spam, or deceptive impersonations;
in a way that breaches the terms of Slack, Google, Microsoft, or any other connected service;
to gain unauthorised access to any system, account, or data;
to interfere with, disrupt, or place an unreasonable load on the Service, or to scrape or access it outside its intended use;
to bypass or attempt to bypass usage limits, approval steps, or security features;
to build or train a competing product or service, or to reverse engineer, copy, or resell the Service except as we expressly permit; or
for weapons development, unlawful surveillance, or any use where failure could reasonably cause death, injury, or serious physical or environmental harm.

You remain responsible for the messages and actions KiTT carries out with your approval, and for ensuring they comply with the law and with the policies of any connected service. We may investigate suspected breaches, and may suspend or end access where we reasonably believe these terms have been breached.

6. AI output and your responsibility

KiTT uses AI to generate drafts, summaries, suggestions, and other output. You should understand:

Output can be wrong. AI output may be inaccurate, incomplete, out of date, or inappropriate. KiTT may misunderstand context or get things wrong. You are responsible for reviewing and checking output before you act on it or share it.
It is not professional advice. Nothing KiTT produces is legal, financial, tax, medical, or other professional advice. Use your own judgement and consult a qualified professional where appropriate.
You decide. You are responsible for your business decisions and for any action taken based on KiTT's output.

7. Subscriptions, billing, and trials

The Service is offered on paid subscription plans, and may include a free trial. Current plans, prices, trial length, and what each plan includes are described at sign up.

If you subscribe to a paid plan:

Fees. Fees are charged in the currency shown at sign up. You authorise us, through our payment processor, to charge your payment method for the fees and any applicable taxes.
Billing cycle. Subscriptions are billed in advance for each billing period.
Renewal. Subscriptions renew automatically at the end of each billing period unless you cancel before it ends.
Cancellation. You can cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep access until then.
Pricing and currency. Fees are quoted and charged in US dollars (USD). If you are billed in another currency, your payment provider sets the conversion rate.
Trials and renewal. Where a free trial is offered, your paid subscription begins automatically when the trial ends unless you cancel before then. We will tell you the price, billing frequency and renewal date before the trial converts, and we will send a reminder before your first charge.
Refunds. We do not offer change-of-mind or partial refunds once a billing period has begun. This does not limit your rights under the Australian Consumer Law or any other law that cannot be excluded. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have that cannot lawfully be excluded. If there is a major failure with the Service, you may be entitled to cancel and obtain a refund for the unused portion, and to compensation for reasonably foreseeable loss; if a failure is not major, we may choose to remedy it within a reasonable time.
Changes to pricing. We may change our prices or introduce new plans or charges. If a change affects your current plan, we will give you reasonable notice before it takes effect, and the change will apply from your next billing period.

8. Intellectual property

KiTT, including its software, design, brand, and all related materials, is owned by us or our licensors and is protected by intellectual property laws. Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your internal business purposes.

You must not copy, modify, distribute, or create derivative works from the Service, and you must not reverse engineer or attempt to extract its source code, except to the extent the law permits you to do so despite this restriction.

You keep ownership of the content and data you provide ("your content"). You grant us the rights and permissions we need to use your content to operate, support, secure, and improve the Service for you, as described in our Privacy Policy.

Drafts, summaries, and other output KiTT produces for you are provided as work product for your use, and you may use them for your business purposes. To the extent we hold any rights in that output, we assign them to you, subject to your compliance with these terms and to any rights in the underlying models or the Service itself.

If you give us feedback or suggestions, we may use them freely and without any obligation to you.

9. Service providers and AI

We use third-party service providers to host, run, secure, and support the Service, and AI providers to generate output. We require these providers to handle your data only to provide their service to us, and not to train their general models on it. Our subprocessors and AI providers are listed in our Privacy Policy, which forms part of these terms.

9A. Data Processing Addendum and roles

Controller and processor roles. For personal information in the content KiTT reads, drafts and acts on from your connected accounts (such as email, calendar, messages and documents), you are the controller (or, under the Australian Privacy Act, the responsible APP entity) and KiTT acts as your processor, handling that data on your documented instructions to provide the Service. For account, billing and website-analytics data, KiTT is the controller. A Data Processing Addendum (DPA), incorporating the EU Standard Contractual Clauses and the UK International Data Transfer Addendum where relevant, is available at trykitt.app/dpa and is offered to all customers; for business customers it is deemed incorporated into these Terms on acceptance.

10. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", and we make no warranties about it, whether express or implied. We do not warrant that the Service or any output is accurate, complete, or error free, or that the Service will be uninterrupted, secure, or always available. We are not responsible for third-party services the Service relies on, or for changes they make.

Australian Consumer Law. Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Where the law permits us to limit our liability for failure to comply with a non-excludable guarantee, and to the extent that limitation is available to us under section 64A of the Australian Consumer Law, our liability is limited, at our option, to supplying the Service again or paying the cost of having it supplied again. Where that limitation is not available, this clause does not apply and your rights under the Australian Consumer Law are unaffected.

11. Limitation of liability

To the maximum extent permitted by law, and subject to the Australian Consumer Law section above:

we are not liable for any indirect, incidental, special, consequential, or punitive loss, or for any loss of profit, revenue, data, goodwill, or business, arising out of or relating to the Service; and
our total liability for all claims arising out of or relating to the Service in any 12-month period is limited to the amount you paid us for the Service in that period (or, if you have not paid us anything, AUD $100).

We are not liable for actions KiTT carries out on connected services with your approval or under settings you have enabled, for business decisions you make based on KiTT's output, or for the consequences of approved or pre-authorised actions.

12. Indemnity

To the extent permitted by law, you agree to indemnify us and our personnel against any claims, losses, liabilities, and reasonable expenses arising out of or relating to:

your use of the Service;
actions KiTT carries out with your approval or under settings you have enabled;
your configuration of connections, permissions, automations, or approval settings;
the content or data you provide; or
your breach of these terms, of any law, or of the terms of any connected service.

13. Suspension and termination

You may stop using the Service at any time by cancelling your subscription and disconnecting your integrations.

We may suspend or end your access to the Service, in whole or in part, if we reasonably believe you have breached these terms, you pose a security, legal, or business risk, your access is required to be stopped by law, or we decide to discontinue the Service. Where it is reasonable to do so, we will give you notice. We may also limit or disable particular integrations or features where reasonably necessary for security, legal, or risk reasons.

On termination, your right to use the Service ends, and we may close your account and delete associated data as described in our Privacy Policy. Sections of these terms that by their nature should continue after termination, including those on intellectual property, disclaimers, limitation of liability, indemnity, and governing law, will continue to apply.

14. Changes to these terms

We may update these terms as the Service and the law change. Where changes are material, we will take reasonable steps to let you know, for example by notifying you in the app or by email. Changes take effect when we post the updated terms or on the date we tell you. If you keep using the Service after a change takes effect, you accept the updated terms.

15. Governing law and disputes

These terms are governed by the laws of New South Wales, Australia. If a dispute arises, we both agree to first try to resolve it in good faith by contacting the other party. If it cannot be resolved, it will be dealt with by the courts of New South Wales, Australia, and you and we submit to the exclusive jurisdiction of those courts. Nothing in this section limits either party from seeking urgent or injunctive relief, or limits any non-waivable rights you have under the law of the place you live.

16. General

Entire agreement. These terms, together with our Privacy Policy and Cookies Policy, are the entire agreement between you and us about the Service, and replace any earlier agreement about it.
Severability. If any part of these terms is found to be invalid or unenforceable, the rest continues to apply.
Waiver. If we do not enforce a right or provision, that is not a waiver of it.
Assignment. You may not transfer your rights or obligations under these terms without our consent. We may transfer ours, including as part of a sale or reorganisation of our business.
No agency. These terms do not create any partnership, employment, or agency relationship between us.
Notices. We may give you notices through the Service or by email to the address linked to your account.
Force majeure. Neither party is liable for any failure or delay caused by circumstances beyond its reasonable control.

17. Contact

Questions about these terms can be sent to help@trykitt.app, or to the address published on our website.

Legal

Terms of service