Event attendee agent.
Answers your attendees before and during the event: tickets, times, maps, refunds.
For event organisers answering the same attendee questions all week.
$100 to book · 12-month warranty at no cost
Connects to
- Your ticketing
Gmail- SMS
- Live chat
Replaces
the event inbox · the info desk queue
- Light
- $3,999
- Built in 4 weeks
- Pro
- $8,499
- Built in 8 weeks
Paid once, prices in USD. The $100 booking comes off the price.
The job
What it does in a normal week.
01
Answers tickets, times, maps and refunds
02
Before, during and after the show
03
Knows your event from your own pages
04
Works email, SMS and live chat
05
Escalates the ones that need a person
06
Tells you what attendees keep asking
Event attendee agent
See it on the job.
Every agent starts in approval mode. When you trust it on a kind of task, you let that kind run on its own.
- TR
Tom Reid
Ticket holder
Live chat
Hi, I bought two GA tickets but my friend can't come now. Can I get one refunded? And which gate is closest to the ferry?
Seen · 9:31am
Harbourside Food FestivalAI
Attendee help
Live chat
Hi Tom. Gate C is a four minute walk from the ferry wharf and opens at 10am. Refunds on part of an order go to the event team, so I've passed yours to Alana with your order attached. Your reference is #HF-2291.
Gate answered · Refund escalated · #HF-2291
- A
Alana
Event team · Harbourside
Live chat
Tom, Alana here. I've refunded one GA ticket to your card, it lands in three to five business days. Your other ticket works as is.
Refund approved by Alana · 9:40am
An example of the agent at work. The business, the people and the figures are illustrative.
Connects to
Runs on the systems you already use.
Connected through each system’s official sign-in, and only to the channels you authorise. Your data stays yours.
- Your ticketing
- Gmail
- SMS
- Live chat
Light covers up to three connectors from this list. Pro covers up to six, including systems not on it, plus one custom integration into software of your own.
Pricing
Light or Pro. Paid once.
Light connects up to three systems and is built in four weeks. Pro connects up to six, adds a custom integration into your own software and is built in eight. You can upgrade or downgrade between Light and Pro after your onboarding call.
Light
Built in 4 weeks
$3,999
One job, three connectors, thirty days of tuning. Delivered four weeks from your start date.
- One agent, owning one job, built to the card
- Up to three connectors from the list on the card
- Your voice, tone and rules modelled on the setup call
- Approval workflow: nothing sends until you allow it to
- Thirty days of tuning after go-live, with a daily digest
- Handover working, with the playbook written down
- Twelve-month warranty at no cost: if the agent stops doing the job it was built for, we fix it
$100 to book, $3,899 before the build
Pro
Built in 8 weeks
$8,499
Deeper wiring, one custom integration, ninety days of tuning. Delivered eight weeks from your start date.
- Everything in Light
- Up to six connectors, including systems not on the card
- One custom integration into software of your own
- Ninety days of tuning, with a weekly review call
- Playbooks for two variations of the job (for example two brands or two regions)
- Priority changes for the first year
$100 to book, $8,399 before the build
Prices in USD. Running costs (hosting and model usage) are set at setup from your volume. No subscription.
How it works
From booking to handover.
01
Book for $100
Pay $100 on the booking page. It comes off the price of the agent.
02
Two calls
A 30 minute first call about the job, then a one hour onboarding session where we model your voice, your rules and your systems.
03
Built in 4 or 8 weeks
The balance is invoiced before your start date. Light is handed over working 4 weeks from that date, Pro 8.
04
Twelve-month warranty
If the agent stops doing the job it was built for, we fix it at no cost for twelve months from handover.
Questions before you book
Book your event attendee agent.
$100 holds your build and comes off the price. Light from $3,999, built in 4 weeks.